Case study

The Law Society of Ireland cuts reconciliation cycle from 12 weeks to 1 day with NoFrixion

The Law Society of Ireland cuts reconciliation cycle from 12 weeks to 1 day with NoFrixion

Client

The Law Society

Company size

200-500 employees

Activity

Complex Money Operations

Platform features

API Integration
Virtual IBANs
Payment Requests

The Law Society of Ireland is the professional body responsible for the education, representation, and regulation of solicitors in Ireland. Founded in 1830, it plays a central role in setting and maintaining professional standards across the legal profession.

The Society oversees the training and qualification of solicitors, supports ongoing professional development, and ensures compliance with regulatory and ethical requirements to protect the public interest. In addition to its regulatory responsibilities, it represents the interests of solicitors, providing guidance, resources, and advocacy on professional and legislative matters.

The Challenge

Fragmented payment processing and inconsistent payment references led to long reconciliation cycles, heavy manual effort, and increased operational risk during peak periods.

As part of a broader digital transformation programme, the Society set out to modernise how member payments were processed — and to demonstrate best-practice financial operations within the legal profession.

At the time, all member payments — including annual practising certificate fees — were made via bank transfer or card payment and credited to a single bank account. While payment references were requested, many were missing, incomplete, or generic.

This created significant downstream issues:

  • Delays in identifying incoming payments

  • Manual rework across multiple internal systems

  • Time-consuming investigation of unknown or mis-referenced payments

As a result, reconciliation cycles stretched to 8–12 weeks, consuming valuable finance team capacity and creating operational risk during peak periods.

The annual Practising Certificate cycle amplified these challenges, with thousands of payments requiring follow-up each year and months of administrative effort.

The Solution

NoFrixion provided an automated, integrated money operations platform that replaced manual workflows with scalable, end-to-end reconciliation.

The Law Society identified NoFrixion as the right partner to solve its money operations challenge.

As a modern finance team, the Society already had detailed process mapping across its financial workflows. Working collaboratively with NoFrixion, the teams redesigned those workflows around automation, data integrity, and scale.

NoFrixion & The Law Society

Driven by the Law Society’s finance leadership, the project recognised money operations as the foundation of digital transformation.

NoFrixion was integrated directly into the Society’s core finance systems, creating a single, API-driven money operations layer capable of handling peak volumes automatically.

The solution was delivered rapidly through close collaboration between the Law Society’s IT team and NoFrixion, allowing complex integrations to be completed efficiently and with minimal operational risk.

As Carol Doyle, Finance and Project Manager at the Law Society of Ireland, explained:

"Before NoFrixion, reconciliation was a major operational burden, particularly during the practising certificate cycle. By redesigning our payment workflows and automating reconciliation end-to-end, we reduced a process that took weeks down to hours, with far greater accuracy and control.”

This project was about more than efficiency — it was about setting a new standard for how complex member payments should be managed. NoFrixion gave us the control, transparency, and automation we needed to eliminate months of manual work, while ensuring our finance operations could scale reliably year after year.

This project was about more than efficiency — it was about setting a new standard for how complex member payments should be managed. NoFrixion gave us the control, transparency, and automation we needed to eliminate months of manual work, while ensuring our finance operations could scale reliably year after year.

Gillian Cregan

CFO, The Law Society of Ireland Project Sponsor

CFO, The Law Society of Ireland Project Sponsor

In conclusion

By partnering with NoFrixion, the Law Society of Ireland transformed a complex, manual reconciliation process into a fast, scalable, and award-winning money operations capability.

The implementation of NoFrixion enabled the Law Society of Ireland to issue 160,000 IBANs and reduce reconciliation cycles from 12 weeks to just 6 hours, eliminating months of manual finance work. The Society now operates a single, integrated money operations platform that provides full control and transparency while reliably handling peak payment volumes.

This transformation delivered a step-change in operational efficiency and scalability, setting a new standard for managing complex member payments within the legal profession — a capability recognised with the Finance Project of the Year 2025 award at the Chartered Accountants Ireland Awards.